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Privacy Policy

How RojRojgar collects, processes, stores, and protects your personal data — in compliance with Indian law.

Effective Date: [1st May, 2026]
Patna, Bihar, India
Rojrojgar Private Limited

This Privacy Policy is in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. By using the Platform, you agree to this Privacy Policy.

1

Introduction

1.1 This Privacy Policy describes how Rojrojgar ("Company", "We", "Our") collects, processes, stores, and protects user data.

1.2 This Policy is in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1.3 By using the Platform, the User agrees to this Privacy Policy.

2

Definitions

Personal Data

Any information that identifies a user

Sensitive Data

Biometric data such as facial photographs

Processing

Collection, storage, usage, sharing, and deletion

3

Data We Collect

3.1 Personal Information

  • Name
  • Mobile number
  • Date of birth
  • Gender

3.2 Biometric Data

  • Facial photograph for identity verification

3.3 Location Data

  • GPS/location for job matching and safety

3.4 Device & Technical Data

  • IP address
  • Device type
  • App usage data
4

Purpose of Data Collection

We use data for:

Identity verification
Job matching (Worker & Employer)
Fraud detection and prevention
Platform safety and monitoring
Customer support & dispute resolution
Improving platform performance
5

Lawful Basis of Processing

We process personal data based on:

  • User consent
  • Legal obligations
  • Legitimate business purposes
6

User Consent

Explicit Consent

6.1 By clicking "I Agree", the User provides explicit consent to this Privacy Policy.

6.2 Users may withdraw consent at any time by contacting support.

7

Payment Related Data

7.1 The Platform connects Workers and Employers for paid opportunities.

7.2 The Company does NOT directly process payments unless explicitly stated.

7.3 In case of future payment integrations, the following may be collected:

Transaction details Payment references Payment status

7.4 The Company is not responsible for payment delays or non-payment by Employer.

8

Premium Plan Data

8.1 Premium users may provide additional data such as:

  • Work activity logs
  • QR-based work verification

8.2 This data is used for:

  • Work tracking
  • Eligibility for benefits
  • Monitoring user work activity to understand employment gaps and work consistency
  • Helping users receive suitable job opportunities based on their current location and work activity
  • If a user has not received work for 7 days or more, the platform may try to connect them with nearby job opportunities or employers based on availability in their area
  • Job availability depends on employer demand, population density, and service availability in the user's region. The platform does not guarantee work opportunities in low-population or low-demand areas
  • Improving job matching, workforce management, and service quality for users and employers

8.3 Premium assistance is NOT insurance and is subject to internal approval.

9

Data Sharing & Disclosure

9.1 We do NOT sell user data.

9.2 Data may be shared with:

  • Government authorities (legal requirement)
  • Verification agencies
  • Legal enforcement bodies
10

Third-Party Services

10.1 The Platform may use:

  • Payment gateways
  • Verification services
  • Analytics tools

10.2 The Company is not responsible for third-party privacy practices.

10.3 Users are advised to review third-party policies separately.

11

Data Storage & Localization

Primary Storage: India

11.1 User data is primarily stored on secure servers located in India.

11.2 In certain cases, data may be processed outside India in compliance with applicable laws.

12

Data Security

12.1 We implement:

Encryption

Secure Servers

Access Controls

12.2 However, no system is 100% secure.

12.3 The Company shall not be liable for data loss or unauthorized access beyond reasonable control.

13

Data Retention

13.1 Data is retained:

  • While the account is active
  • As required by law

13.2 Data may be retained even after account deletion for legal compliance.

14

Data Deletion Policy

14.1 Users may request deletion of their account and data.

Processing Time

30 days

Subject to legal requirements

14.3 Users can request deletion via:

App Settings Email Support
15

User Rights (DPDP Act)

Users have the right to:

Access their data
Correct inaccuracies
Request deletion
Withdraw consent
16

Cookies & Tracking

We may use:

  • Cookies
  • Analytics tools

For improving user experience and performance.

17

Children's Privacy

The Platform is not intended for users below 18 years of age. If any person below 18 years accesses or uses the Platform, whether through a Normal Basic Plan or a Premium Plan, the Company shall not be responsible or liable in any manner.

The Company does not provide any support, assistance, benefits, protection, job-related help, or premium services to users below 18 years of age. Any use of the Platform by a minor shall be entirely at their own risk and responsibility or that of their parent/legal guardian.

If incorrect age information is provided during registration or platform usage, the Company shall not be held accountable for any resulting issue, loss, dispute, or consequence.

18

Data Breach Policy

In case of a data breach, the Company will:

  • Assess the impact
  • Notify affected users (if required)
  • Inform authorities as per law
19

International Users

If users access the Platform from outside India, they agree to data processing under Indian laws.

20

Grievance Redressal

As per applicable rules:

Grievance Officer

RojRojgar Team

Response Time

15–30 days

21

Policy Updates

The Company reserves the right to update, modify, or change this Privacy Policy at any time without prior notice, based on legal, operational, business, or platform requirements.

Users are advised to review this Privacy Policy periodically to stay informed about any updates. Continued use of the Platform after any changes shall be considered as acceptance of the revised Privacy Policy.

22

Contact Us

Address

Patna, Bihar, India

Your Privacy Matters

By using the RojRojgar platform, you confirm that you have read, understood, and agree to this Privacy Policy. Your data is handled with care in compliance with Indian data protection laws.

© Rojrojgar Private Limited. All rights reserved.